🗓️ Effective Date: June 9, 2023
🔁 Return & Refund Policy Overview
You may request a return or refund within 14 days of the original purchase date.
After 14 days, unfortunately, we are unable to offer a return or exchange.
To be eligible for a return, the item must be unused, in its original condition, and returned in the original packaging.
💰 Refunds
Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.
If approved, the refund will be processed and automatically issued to your original method of payment within a reasonable timeframe.
⏳ Late or Missing Refunds?
If you haven’t received your refund, please follow these steps:
- Double-check your bank account or payment method.
- Contact your credit card provider — delays in processing may occur.
- Speak with your bank regarding posting times.
If the issue persists, feel free to contact us at:
📧 [email protected]
🏷️ Sale Items
Only regular-priced items are eligible for a refund.
Discounted or sale items are non-refundable.
🚚 Return Shipping & Address
Please return items to the following address:
Fuyong, Bao’an District, Shenzhen, Guangdong, China
- Customers are responsible for all return shipping costs.
- Shipping fees are non-refundable.
- Delivery times for exchanged items may vary depending on your location.
📦 For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.
📞 Contact Us
If you have any questions about this policy, please contact us:
